Depending on the purpose of the enquiry, we'll only reach out to you via email using one of our official email addresses. Check the email address of any email you receive to ensure it's from one of the following:
We'll never ask you to provide one-time passwords or your YouBiz card number in full over email.
If in doubt about the authenticity of an email you've received, do not share any personal or account information first, but give us a call at +65 3129 8001 (9 am to 6 pm daily from Monday to Friday, except for Public Holidays) instead.