What to do if your device is lost/stolen?

At the moment, we do not offer recovery codes for the Authenticator App.

If your device is lost/stolen and you can no longer to log in to your account, please contact our Customer Support Team for help with resetting the access to your account.

What to do when the Google Authenticator codes don’t work?
What to do if your device is lost/stolen?
How to set up the Authenticator App
How do I log in to my YouBiz account?
What should I do if I can’t log in to my YouBiz account?
Can I log in to multiple devices with my YouBiz account at the same time?
How do I change my password?
What should I do if I forget my password?