To set up the Authenticator App, simply follow these steps:
Step 1: Download and install one of the supported Authenticator Apps
- Google Authenticator
- Microsoft Authenticator
- Authy
- Duo Mobile
Step 2: Authenticator App can be enabled via the web browser or mobile app
- On Mobile: Click on ‘More’ under the bottom navigation bar > Settings > click on the Authenticator App toggle to start the setup
- On Web: head to Settings > General > click on the Authenticator App toggle to start the setup
Step 3: Users will be required to complete the SMS OTP and email verification during the pairing step
- To pair the Authenticator App, you can complete the installation
- By scanning the QR code
- By manually entering the Activation code: e.g. AHGNDKEIENFSDFOSO
Finally, you need to enter a valid TOTP generated by the Authenticator App to complete the set up.